The need for regulatory reform to protect consumers in so-called "deregulated" states and the content of that reform.

Low-income research resources compiled by Shirley Bergert of Connecticut Legal Services for Take Back the Power conference.

Principles developed by a national ad-hoc group of low-income advocates, including sign-ons.

A summary prepared at the time the Massachusetts restructuring statute was passeed (1997) of provisions that benefit low-income customers. Note that some provisions included here turned out to be less helpful than it was thought they would be and that others (in particular, Standard Offer) have expired.